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FAQ

Custom promotional products questions, answered

Everything buyers ask before their first order.

What is the minimum order?
Our minimum order is just 12 items, with bulk pricing tiers that drop as quantities grow.
How long does production take?
2 weeks (faster turnaround available with express shipping). The clock starts once you approve your free mockup, not when you place the order.
Do I pay anything before I see a proof?
No. We send a free mockup within 24 hours and you pay nothing until you approve the design.
Which promotional product should I choose?
Pens for big giveaways, tote bags for high visibility, drinkware for daily use, apparel for staff and fans, tech accessories for standout gifts and notebooks for conferences.
Can you put together a full swag kit?
Yes. We can combine several items into a branded kit, such as a tote with a notebook, pen and tumbler.
Can you match our logo and colors?
Yes. Our designers prepare your logo at no charge and match your colors on the free mockup.
Do you offer eco-friendly options?
Yes. Recycled, reusable and organic options are available in most categories. Ask for them with your quote.
Can you ship to several locations?
Yes. Orders can be split and shipped to different offices or event venues. Tell us the addresses with your quote.
How much do custom promotional products cost?
The price of custom promotional products depends on the item, the decoration method, the number of colors and the quantity. Pens and non-woven totes are the most economical, while drinkware, apparel and tech accessories cost more per piece. The per-item price drops as the order grows. Get Custom Promotional Products sends an exact quote with your free mockup within 24 hours.
Where can I order custom promotional products in bulk?
You can order custom promotional products in bulk from Get Custom Promotional Products, starting at 12 items. Send your logo, get a free mockup within 24 hours, and production takes about 2 weeks after you approve it.
What are the best promotional products for a trade show?
Pens, tote bags and tech accessories such as power banks are the best trade show promotional products because visitors use them long after the event. See our tote bags vs. drinkware comparison for two of the most popular choices.
What promotional products do people keep the longest?
Drinkware, apparel, tote bags and tech accessories are kept the longest because people use them every day. Get Custom Promotional Products can help you choose items that match your audience.
Are tote bags or drinkware better promotional items?
Tote bags are better for visibility because they are carried in public; drinkware is better for daily personal use at a desk or in the car. Both are kept for years.
How long does it take to make custom promotional products?
Custom promotional products from Get Custom Promotional Products take about 2 weeks to produce after you approve your free mockup, with faster turnaround available on express shipping.
What is the minimum order for promotional products?
Get Custom Promotional Products’ minimum order is 12 items, and larger orders unlock lower per-item pricing.
What should go in an employee welcome kit?
A good employee welcome kit includes a tote bag, a branded notebook and pen, a tumbler or water bottle, and a t-shirt or hoodie. Get Custom Promotional Products can assemble the kit with your branding.
Are eco-friendly promotional products available?
Yes. Recycled pens, organic cotton totes, stainless drinkware and recycled-paper notebooks are popular eco-friendly options from Get Custom Promotional Products.
How do I choose a promotional product for my audience?
Choose an item your audience will use every day: drinkware and tech for office workers, totes for shoppers and event-goers, apparel for teams and fans, and pens for large general giveaways.

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Send your logo, quantity and date — you’ll get a free mockup and quote within one business day.

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